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Like most parents, pet owners may be understandably anxious about transporting and being separated from their pet – especially if they have never managed it before. Express animal trained and experienced Pet Relocation Specialists are happy to answer your questions, address any concerns, and work with you to design and implement a customized pet transport solution that will be safe and comfortable for your pet, and practical for your family during your relocation.

FAQ

Free Asked Question

Air travel is as safe for pets as it is for people. Your pet will travel in a special cargo compartment within the aircraft. This compartment is both climate controlled and pressurized for your pet’s safety and comfort, and it is on the same air circulation system as the cabin. Many of our customers are envious that their pets are laying down comfortably on soft bedding in their crates, while the owners are confined to squeezy airline seats!

Airlines do not ship pets in extreme heat or cold, as your pet will be briefly exposed to weather on the tarmac during loading & unloading. Once loaded onto the aircraft, your pet will enjoy temperature-controlled air conditioning in the pet compartment within the aircraft, and experience temperatures similar to those in the passenger cabin.

 

Airlines consider the temperature on the ground at origin, destination, and any transit points along the way. Should temperatures fall outside of approved ranges at origin, destination or transit points, your pet may not be permitted to travel on its scheduled flight. Some locations such as Phoenix, Arizona are commonly embargoed for all pet transport during summer months.

All airlines have different policies, however most will only permit pet travel when temperatures exceed minimums (ranging between 10 deg F to 40 deg F) or are below maximum temperatures of usually around 85 deg F.

With access to many flights, Express animal can schedule your pet’s travel for the coolest time of day (or night) in hot weather and the warmest time of day in cold weather.

If you plan to travel with your pet on the same flight, please be aware that an unexpected temperature restriction may impact your own travel plans which may result in delays and amendment fees to your own ticket.

Speak to a Pet Travel Consultant for more information.

The American Veterinary Medical Association and International Pet & Animal Transport Association (IPATA) strongly recommend against tranquilizing your pet. Some airlines may also refuse to transport an animal that appears to be sedated.

 

Many pets travel well without sedation if they have had time to become accustomed to their crates before travel, and if their owners remain relaxed and don’t transfer stress to their pets. While some pet owners may be anxious about being separated from their pet, we urge owners to remain calm when around your pets so as not to unnecessarily transfer stress to your pets.

Yes. You can attach small personal items – a serving-size bag of food, a leash and collar – to the top of the crate, but please don’t send anything valuable since these items can become detached during shipping, or be confiscated by the airline, customs or quarantine. Comfort items or items with a familiar smell – a blanket or towel can go inside the crate on top of a thick layer of absorbent newspaper.

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